Complete Bikes Shipping
Shipping & Assembly Information
Because customs policies and logistics channels vary by country, complete bike orders are shipped in two different ways:
1. Single-Box Shipping
● The bike arrives 90% pre-assembled.
● You’ll only need to attach the handlebar, seatpost & saddle, front wheel, and pedals.
● Assembly is straightforward, and we include the necessary tools and instructions.
2. Two-Box Shipping
● The bike is shipped in two packages and arrives about 30% pre-assembled.
● This option requires more mechanical knowledge, as additional components must be installed.
● We recommend having the bike assembled by your local bike shop or a qualified mechanic to ensure optimal performance and safety.
For orders requiring disassembly and two-box shipping, our team will contact you before dispatch. Please confirm your preference with us before placing your order.
Delivery Timeline
Please note that due to the special nature of a complete bike, the shipping timeline for frames or wheelsets does NOT apply to complete bike orders.
Once we receive your order, we need to either assemble the bike ourselves or arrange for all components to be delivered to our partnered assembly facility. For this reason, the estimated delivery time is around 25 to 35 days.
US, Europe, and China warehouses for optimal shipping based on your order and address. Local warehouse shipping offers faster delivery compared to the listed options above.
For COMPLETE BIKES, final assembly and last-mile delivery will be handled by our partners located within the EU and US. Consequently, the lead time will be longer than for orders of individual parts.
COMPLETE BIKES require oversized shipping and are therefore NOT covered by our free shipping policy at this time. An additional $100 shipping fee applies to all destinations outside of Asia. Thank you for your understanding.